02 · Case Study
AI CRM Platform
AI-powered sales CRM with role-based access, lead-to-opportunity workflows, and data-driven dashboards.
Overview
01A sales CRM built from the ground up to manage the full customer lifecycle — from lead generation to prospect conversion, opportunities, and ongoing activities — with AI-powered document extraction and data-driven sales dashboards.
My Role
02Set up the repository from scratch and shipped the platform end-to-end — role-based authentication for different user personas, lead-to-prospect workflows, opportunities and activities, sales profile management, AI document extraction, and data-driven dashboards.
Key Features
03- Role-based logins and interfaces for different user personas
- AI-powered data extraction from uploaded documents
- Lead generation and lead-to-prospect conversion workflows
- Opportunities and activities tracking
- Sales profile management
- Data-driven dashboards with sales analytics
Tech Stack
04Next.js · Redux · TypeScript · APIs
Challenges & Solutions
05- 01Designed the architecture and data model from scratch to support the full lead-to-prospect-to-opportunity lifecycle.
- 02Built role-based interfaces that adapted to different user personas without forking the UI.
- 03Wired AI document extraction directly into CRM records with manual override and audit visibility.
Learnings
06Got sharper at frontend system design — scaffolding a product from zero, modeling multi-stage business workflows, and integrating AI features that augment users without getting in their way.