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02 · Case Study

AI CRM Platform

AI-powered sales CRM with role-based access, lead-to-opportunity workflows, and data-driven dashboards.

Overview

01

A sales CRM built from the ground up to manage the full customer lifecycle — from lead generation to prospect conversion, opportunities, and ongoing activities — with AI-powered document extraction and data-driven sales dashboards.

My Role

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Set up the repository from scratch and shipped the platform end-to-end — role-based authentication for different user personas, lead-to-prospect workflows, opportunities and activities, sales profile management, AI document extraction, and data-driven dashboards.

Key Features

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  • Role-based logins and interfaces for different user personas
  • AI-powered data extraction from uploaded documents
  • Lead generation and lead-to-prospect conversion workflows
  • Opportunities and activities tracking
  • Sales profile management
  • Data-driven dashboards with sales analytics

Tech Stack

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Next.js · Redux · TypeScript · APIs

Challenges & Solutions

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  1. 01Designed the architecture and data model from scratch to support the full lead-to-prospect-to-opportunity lifecycle.
  2. 02Built role-based interfaces that adapted to different user personas without forking the UI.
  3. 03Wired AI document extraction directly into CRM records with manual override and audit visibility.

Learnings

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Got sharper at frontend system design — scaffolding a product from zero, modeling multi-stage business workflows, and integrating AI features that augment users without getting in their way.